Payment plan

JanB25
Participant

Payment plan

I seem to have paid twice the second one the full price how can I get a refund?
1 REPLY 1
William_D
Moderator

Hello @JanB25 ,

 

I see the accidental payment, and got a refund request submitted to our Billing team. Typically they have a 1-2 business day turnaround on tickets, depending on the size of their case and call queues. However, with a refund request it may take just a bit longer. They'll make sure to reach out to you as soon as they have an update regarding your request.

 

For a quicker response, you may still wish to call them directly.


William D
Community & Social Media Support

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