Periodic email and suspend account

Occasional Visitor

Periodic email and suspend account

Can I suspend my account at any time and just pay month to month? Do i get charged for a minimum when i unsuspend and then a min of at least one month usage at $20?

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Re: Periodic email and suspend account

Hi @ArtB78. Thanks for coming into the Community! I'd be happy to briefly explain how you are billed. Constant Contact is a subscription service and you are charged monthly based on the active number of contacts in your account. However, if you need to take a break from your email marketing, our suspend program allows you to keep all of your content, reporting, and contact information stored for when you're ready to use it again for a small monthly fee. If you did want to take advantage of this program, please call our Billing team to start the suspension process. 

Caitlin M.
Community & Social Media Support

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