I use CC with company marketing campaigns - Through CC I used to be able to add a note/personalization. I went to send out a recent one and the format seems to have changed where I am no longer able to without changing the coding of the email which is way above my pay grade. Was there a change?
Solved! Go to Solution.
Hello @KevinW053 ,
I'm not sure I understand, based on the emails in your account that have been actively created and sent, your organization has only ever used custom code to send out the emails. The custom code editor hasn't really had any major changes for quite awhile now, and nothing that wouldn't have been noticed sooner with the frequency of sendouts on the account.
For instructions on adding personalization in the custom code editor
If you don't have experience with HTML coding, I'd recommend using the regular email builder. If your organization expects you to be able to continue sending out custom HTML-coded emails the way they always have, and you're not comfortable with it, you may want to mention that to them so you can get the training and pay grade for that.
For ways to incorporate personalization elements in the regular email editor
Hello @KevinW053 ,
I'm not sure I understand, based on the emails in your account that have been actively created and sent, your organization has only ever used custom code to send out the emails. The custom code editor hasn't really had any major changes for quite awhile now, and nothing that wouldn't have been noticed sooner with the frequency of sendouts on the account.
For instructions on adding personalization in the custom code editor
If you don't have experience with HTML coding, I'd recommend using the regular email builder. If your organization expects you to be able to continue sending out custom HTML-coded emails the way they always have, and you're not comfortable with it, you may want to mention that to them so you can get the training and pay grade for that.
For ways to incorporate personalization elements in the regular email editor
We’re here to help you grow. With how-to tutorials, courses, getting-started guides, videos and step-by-step instructions to start and succeed with Constant Contact.
Start HereSupport Tips
"There's a multitude of ways to engage your audience through us using your social platforms - via ads, social post metrics, email links, and more! " - Will
See ArticleSupport Tips
"Target your most engaged contacts by creating a segment. Create a special offer or show your appreciation!" - Caitlin
See ArticleSupport Tips
"Greet new contacts with one or more automated Welcome Emails depending on their interests or your business goals." - Nick
See Article