Phone Call


Phone Call

I recently signed up for a trial of your service. I have received two phone calls from a member of your company (Scott) that I feel are very aggressive. We became disconnected on the first call (as I was heading to the subway) and his voicemail when calling back said that I was dumb for not talking to him, and that by not answering I wanted my business to fail. I will not be subscribing to your service.


Hi @TriciaL60


I am sorry to hear about this experience with our sales team! I would however like to thank you for your feedback on this interaction. Your feedback will definitely help provide a training opportunity for this agent. In fact, I would be happy to submit this feedback to a manager of this team. I can also update your contact preferences so you will no longer receive calls from our sales team.

Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.