Thank you for reaching out to us! I would be happy to help with your question. Since our system isn't built to send out plain text emails, you will need to remove a block or two in order to attain what you're looking for. You will want to click on 'Create' in the top right of your account, and then 'Email'. From there you will want to choose the 'Blank Template', which only contains an image place holder.
Once the template is chosen you can remove the image place holder and drag in a text box.
Please let us know if you have any other questions!
Thanks for your note. I signed up earlier this week and was told 100% I would be able to send plain text emails from the software. I tried your suggestion but I am still unable to use without a template, even though it's blank, it's obviously not formatted as a plain text email.
Are there any other ways around this? If not, I'm afraid I'll need to cancel my subscription.
Great question! When using the Constant Contact product, you will need to use a template for a plain text email so it will always be in template format. Unfortunately, there isn't a workaround for this. This is best practice for marking though as the email is a constant viewable format and is optimized for mobile. Please feel free to reach out should you have other questions.
Thank you for using Constant Contact. Have a great day!
We would also like the option for plain text email. Given that data shows plain text email performs better, why is this not an available option?
Thank you for sharing your feedback on this here in the Community. Having the ability to send a plain text email is a feature request we are currently tracking. With that said, I apologize we do not currently have a time estimate of when it will be available. There are many factors that are used to decide what is added to or updated in our product which can cause us to sometimes not have a timeline for when a feature will be available.
You can't send a plain text email? How is this being overlooked. Every measurement has plain text emails out performing formatted emails...
Considering that, this is a deal breaker for us. There's no reason to sacrifice the performance because CC is unwilling to implement.
Thank you for your feedback! We do appreciate it and will submit it over to our engineers for review.
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