Plan Update

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Plan Update

I recently deleted contacts to get below the 25K level. When will my plan switch because I have less than 25K contacts to a lower amount?

1 REPLY 1
Moderator

Hello @AndrewC2585 ,

 

Here's a short rundown of how billing works with a bit about the contact tiers.

 

With that said, if you didn't send to the full number of contacts in the previous month, you may wish to reach out to our Billing team so they can take a look at your sending habits and your active contact tier billing history.


William D
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