The Community is hosting an End of Summer sweepstakes! Participants must complete tasks to earn tickets that will enter them with a chance to win a free year of Constant Contact and other great prizes!*
*No Purchase Necessary. For Official Rules, visit here. Constant Contact’s End of Summer 2020 Sweepstakes ends on October, 20, 2020 at 11:50 PM EST.

Plan Update

Consulting & Training

Plan Update

I recently deleted contacts to get below the 25K level. When will my plan switch because I have less than 25K contacts to a lower amount?


Re: Plan Update

Hello @AndrewC2585 ,


Here's a short rundown of how billing works with a bit about the contact tiers.


With that said, if you didn't send to the full number of contacts in the previous month, you may wish to reach out to our Billing team so they can take a look at your sending habits and your active contact tier billing history.

William D
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.
Constant Contact 2020 End of Summer Community Sweepstakes!

The Constant Contact User Community is hosting a sweepstakes. The more you participate, the more chances you have to win! Read on to learn more...

Read More