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Please fix the "match field name" on the download contact page

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Visitor

Please fix the "match field name" on the download contact page

Drop down menus barely work on the "match field name" function on the download contact page. It takes 8 tries to select a field (like "first name") from the drop down menus.

1 REPLY 1
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Moderator

Re: Please fix the "match field name" on the download contact page

Hello @GailS13 ,

 

We're sorry t hear you've been running into some connectivity issues. Are you accessing the site on a desktop or mobile device? Additionally, would you be able to perform some of the following troubleshooting steps / answer the questions to see if they resolve the issue with selecting field name options?

  • What browser are you using? Does using a different browser mitigate the issue?
  • Are you using a wireless or wired network? If possible, does changing networks let you through?
  • Are there any browser plugins or addons you can disable? Does doing so resolve the issue?
  • Does clearing your cache (not the saved passwords, just the cached images and files) alleviate the issue?
  • Are there any updates pending for your browser? If so, does updating it let you through?

William D
Community & Social Media Support

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