The Community is hosting an End of Summer sweepstakes! Participants must complete tasks to earn tickets that will enter them with a chance to win a free year of Constant Contact and other great prizes!*
*No Purchase Necessary. For Official Rules, visit here. Constant Contact’s End of Summer 2020 Sweepstakes ends on October, 20, 2020 at 11:50 PM EST.

Poll in Email Campaign

Highlighted
Consulting & Training

Poll in Email Campaign

It is showing up that all recipients have responded both "yes" and "no" to the question posed in the email ad. I am wondering how I can get the true responses

1 REPLY 1
Highlighted
Administrator

Re: Poll in Email Campaign

Hi @EliseE8. Thank you for reaching out. This is most likely the result of your contacts' various security programs checking links in an email. Since the responses in a poll block are considered links and can be recorded more than once, this shows as two different responses in your reporting. We are unable to remove security click reports at this time.

 

Seeing that most of these yes/no responses came right after you sent the email, you have the option of disregarding these responses in the reporting and waiting for the contact to select their own option later. 


Caitlin M.
Community Manager
Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
Constant Contact 2020 End of Summer Community Sweepstakes!

The Constant Contact User Community is hosting a sweepstakes. The more you participate, the more chances you have to win! Read on to learn more...

Read More
Featured