Poor Customer Service

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Occasional Contributor

Poor Customer Service

Why has Constant Contact marketing response service gotten so bad? I have been a customer for over ten years and have never seen it so bad. Has anyone else experienced this lately?

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Moderator

Re: Poor Customer Service

Hi @StephenB68 

 

I'm so sorry to hear this! We understand how important it is for you to be assisted as possible. So I apologize if this has not been the case. Are you still in need of assistance with your account? If so, please email us at social_support(at)constantcontact(dot)com with your username, a reference to this post, and any further details you may have.


Frankie.P
Community & Social Media Support

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