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SylvanS1
Regular Participant

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I clicked the "Get Started" button to Add More Names to my website mailing list the page that came up was blank.

4 REPLIES 4
Nick_S.
Administrator

Hi @SylvanS1,

 

Thank you for bringing this to our attention. Can you provide me with screenshots of the steps you took to get to the blank page? Additionally, can you confirm what browser, computer OS (Windows or Mac), and ISP (home or work network) you're using? If possible, try the process again but in incognito mode or in another browser. This will help us see if it is a browser-specific issue or potentially something else. Thank you!


Nick S.
Social Media & Content Manager

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
SylvanS1
Regular Participant

It's too late for a creen shot. The browser was Google crome and we are operation Mac OS 10.14.6. I don't believe any of that would be relavent. I only want to know how to view the 31 names that you said w= had no email address.

SylvanS1
Regular Participant

When we added our supporters to your mailing list you said that 31 were not added because they had no email address. How can we see which those 31 were since we believe they all had email address but there may have been a flaw in the address or they may still have been categorized as  home or other which your list would only accept emails marked as work. How can we see which those 31 were to figure out what the problem was?

 

Hello @SylvanS1,

 

You will be able to see those 31 outside of Constant Contact in the spreadsheet you uploaded from. You can't see them in the account because they were never uploaded. 


Zoe H.
Community & Social Media Support

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You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.