Possible phishing?????

lyles1
Participant

Possible phishing?????

*Constant Contact*  via auth.ccsend.com 
8:07 PM (1 hour ago)
 
 
to me
 
 
 
 
 
 
ATTENTION: Your membership was not confirmed and your account is subject to termination, help us keep you active by confirming we have the right information.
CONFIRM
 
We have a policy that upholds us to frequently terminate users whose account membership are not confirmed on this platform.
 
Churches Outreach Network | 1206 Evans Street, Suite 25, Greenville, NC 27834
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3 REPLIES 3
Amber_L
Employee

Thank you for letting us know about this email @lyles1 ! 

 

Our Account Review team is aware of this phishing attempt and is working to resolve it. We recommend not clicking on the link within that email but if you have, please give them a call so that they can ensure the security of your account. 


Amber_L
Community & Social Media Support

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You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
Cohesive
Regular Participant

My wife just emailed me and email address contained my email address plus ccsend.com at the end instead of .net.  Does this mean her computer has been hacked?  Why would she have the option to do this.  What does this mean to have a .ccsend.com  

Hello @Cohesive,

 

Thank you for reaching out to the Community! When you see ccsend.com at the end of your email address, that means you have Email Authentication turned on in your account. Email Authentication helps Internet Service Providers (ISPs) identify your email as being legitimate and not from a scammer, spoofer, or phisher. Having a good domain-based email sender reputation is an important best practice, and while all mail from Constant Contact is already DomainKeys Identified Mail (DKIM) signed and will pass a Sender Policy Framework (SPF) check, turning on Constant Contact Authentication allows you to personalize the domain with which we sign your mail. This makes your emails more recognizable to your recipients so that you can build trust in regards to your good emailing practices. Over time, with good sending practices, your delivery rates will improve.

 


Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.