Preview Error

cathym4023
Participant

Preview Error

I'm not able to see my preview of my campaign email.
1 REPLY 1
William_D
Moderator

Hello @cathym4023 ,

 

You might be running into a connectivity error, since your email previews are coming up for me both in-editor and on the My Campaigns screen. Let’s start with some basic connectivity troubleshooting. Please keep in mind that when I say connectivity issues, I'm not necessarily referring to just your internet speed.

 

If none of those alleviate the issues, could you please provide a screenshot of your speed test, including the More Info section? Once we have that we can do some more advanced troubleshooting as needed.


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William D
Community & Social Media Support
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