My emails look great in the editing portion of CC, but when I hit "preview" all of my graphics disappear. I tried sending a test email to myself and still there are no images. Suggestions?
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Hey there @AlexiaM8 !
We're sorry to hear you're having some troubles with seeing the photos in your emails. I took a peak in your account and I wasn't able to replicate on my end. I had sent myself a test of some of your recent emails as well, and they came in fine. This leads me to think that you possibly may have a security setting or a browser extension that could be causing this. Have you tried going into safe or incognito mode? If not I highly recommend doing so, click here to see how to enable safe or incognito mode in your browser. It may also help to Whitelist Constant Contact in your email client.
If you're still having difficulties seeing the photos in your emails it may be best for you to email us at social_support(at)constantcontact(dot)com with additional information for us to troubleshoot further.
This information can help us further pin-point what may be happening here, and allows us to track this for our team.
Hey there @AlexiaM8 !
We're sorry to hear you're having some troubles with seeing the photos in your emails. I took a peak in your account and I wasn't able to replicate on my end. I had sent myself a test of some of your recent emails as well, and they came in fine. This leads me to think that you possibly may have a security setting or a browser extension that could be causing this. Have you tried going into safe or incognito mode? If not I highly recommend doing so, click here to see how to enable safe or incognito mode in your browser. It may also help to Whitelist Constant Contact in your email client.
If you're still having difficulties seeing the photos in your emails it may be best for you to email us at social_support(at)constantcontact(dot)com with additional information for us to troubleshoot further.
This information can help us further pin-point what may be happening here, and allows us to track this for our team.