We all started somewhere! Share your experience on the Get Advice: Let's Get Started Sweepstakes thread and be entered to win a $100 credit on your Constant Contact account.

Privacy policy

user8067463
Participant

Privacy policy

I can't seem to get through to anyone from Legal. I belong to a large corporation that hopes to use your services but I do need to ensure that our data bases are safe and not being distributed elsewhere.

 

I have emailed Legal three times to try and bring feedback so that we can start commencing the use of Constant Contact - unfortunately unsucessfully.

 

Can anyone be of assistance - I have reviewed all of your terms and conditions on the website but not really finding an answer to see how we may be covered given the new privacy laws.

 

 

1 REPLY 1
Frankie_P
Moderator

Hi @user8067463 

 

Thank you for reaching out to the Community! You mentioned you are looking for more information on how you may be covered given the new privacy laws. Which privacy laws are you looking into specifically? Are you talking about General Data Protection Regulation (GDPR) or Canadian Anti-Spam Legislation (CASL) specifically? Also, what email address were you sending to when trying to contact legal? If you are still in need of assistance, or have any further questions our Privacy Team is available by email at privacy(at)constantcontact(dot)com. One of these support agents can help provide some insight. In the meantime we also have these articles in our Help Center that goes over how we manage the privacy for you and your contacts, and how your data is managed in our servers.


Frankie.P
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.