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Problem adding LinkedIn to my email

MaryC656
Member

Problem adding LinkedIn to my email

I want to add my LinkedIn URL to the LinkedIn icon just like I did for Facebook.  When I copy my LinkedIn profile URL in the box in my email as instructed by CC, it won't take it.  I save and go back and is has reverted to http://blank.  I've read everything; tried everything.  Please help.  ~Mary

2 REPLIES 2
Frankie_P
Moderator

Hi @MaryC656 

 

I apologize this is happening with your LinkedIn URL! I have taken a look at your most recent campaign and can see there is a LinkedIn URL connected to this social media icon. Are you still in need of assistance with connecting your URL? Or are you trying to update the current URL for a different one? If you are still in need of assistance, knowing the browser you're working in and how you're inserting this new URL (directly typed, pasted via mouse, pasted via keyboard shortcut). We have seen cases where changes to a social media button URL doesn't save.In these cases we suggest inserting the URL by a different method, or even using a different browser.


Frankie.P
Community & Social Media Support

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Frankie P,

Thank you for responding.  I posted today re this as I solved it.  I saw that support had been in my account.  It turned out it was the browser I was using which was Edge (I typically use Firefox) .  When I logged into CC with either Chrome or Firefox it allowed me to enter the LinkedIn URL and it kept it.  So I'm good!  ~Mary