Problem editing contacts

[RichardM7669]

Trying to do simple email edit of and existing contact with the "updated" system.  When I update the information I keep get this message: "Please review the fields below and correct any issues". However, nothing is highlighted as needing correction.  Also, the only fields I use (over the last 3 years) are the first and last name and email address.  

Anyone else having this problem? Any ideas?

[Zoe_H]

Hello @RichardM7669,

Thank you for reaching out to the Community! I apologize that you are having this experience editing a contact. We are aware of this error message and are working hard to fix it. In the mean time, please import a spreadsheet including the new edits and email address to update your contact. Thank you! 

[RichardM7669]

Hi Zoe,

Thanks for the quick response.  So the edit contact function currently doesn't work? To modify an email address I need to create a spreadsheet with the name and correct email address and import it to my mailing list? 

Thanks,

Richard

[Zoe_H]

Hello @RichardM7669,

It sounds like only certain customers are experiencing the edit function not working and it should be fixed shortly! Yes you are correct.  To troubleshoot this though I do recommend first trying a different browser to see if that changes anything. Thank you!  

[RichardM7669]

Hello again,

I have the same problem regardless of browser.  I also notice today that the same message,  "Please review the fields below and correct any issues", when trying to add new contacts.  Any idea when these bugs will be corrected?

[William_A]

Hello @RichardM7669 ,

Is this issue occurring when editing a contact, or when tryin to add a contact? Does this only occur when adding a contact singly, copy-paste, or another method?