We'd like to embed a short video directly into an email. As you know, this is supported by HTML5 and with most modern email clients. It's pretty simple:
<div style="width:320px;height:240px;" align="center">
<video width="320" height="240" src="UrlGoesHere" type="video/mp4" autoplay muted playsinline></video>
This works perfectly fine except for one thing -- the Custom HTML Editor flags "playsinline" as non-standard (which is NOT correct, btw .. see: https://developer.mozilla.org/en-US/docs/Web/HTML/Element/video ) so removes it when the email is sent. This tag is REQUIRED for a video to autoplay on an iPhone. Without it, the video won't autostart .. which kinda defeats the whole point of the exercise because if I wanted a "click here to play video" sort of thing, I would just use an image and link not the <video> tag. Why the heck does it remove a STANDARD tag? In fact, why does it remove ANY tag? The whole point of custom HTML is to get around issues w/ your HTML parser. Is there a workaround?
Not a happy camper.
Hi @SteveP245. Thanks for reaching out. The autoplay tag will not work as videos cannot autoplay through our editors and autoplay videos are unsupported by most email clients. A workaround would be to link a screenshot of the video to the video URL so it can be played outside of the email.
Whether you’re looking for someone to help guide your marketing or do it for you, we have plans to meet your budget and needs.Explore Plans
We want to hear from customers like you about your favorite features and how they have helped your business or organization. Tell us by answering a few questions in...Read More