Thank you for reaching out to us. I apologize to hear that you are currently experiencing issues while trying to create a new campaign. When trying to create a campaign, does the page keep loading or does it give you an error message? Have you tried using a different browser, for testing purposes? You can also try using the private mode for your browser. Please let us know if any of these workarounds fixes your issue. If not, feel free to email us at social_support(at)constantcontact(dot)com with any steps that have been taken. If you happen to encounter an error message, a screenshot of the error could also assist us with researching the issue. Please let us know if there is anything else we can assist with.