Promo Code won't limit uses

BethGipson
Participant

Promo Code won't limit uses

I have an active event campaign with different promo codes assigned to use for our sponsors.

My problem is that I just had a guest register for 9 people using a promo code that only had 6 uses, and the system recorded it as one use. So in effect the limitation was useless with the event registration and we are having to manually bill the registrant for the 3 extra guests they registered for their event.

1 REPLY 1
William_D
Moderator

Hey there @BethGipson ,

 

We're sorry to hear that you've had some trouble with the promo code system. Would you mind providing the name of the event so we can do a little more digging?


William D
Community & Social Media Support

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