We are based in Australia and between international call rates and an Online-Chat system that doesn't work in our time zones it makes it very hard to contact anyone for help. Can you please supply an email address to contact for direct support?
Thank you for reaching out to us in the Community and I apologize the time difference makes it hard to reach us. You are always welcome to reach out to us through Twitter, Facebook, and right here on the Community. At this time we do not offer direct email support for our product. That said, if you prefer email you can reach us at social_support(at)constantcontact(dot)com with your username, a description of what you need assistance with, and we would be more than happy to try and help!