Question About Contacts Coming In From Website Signup

ChrissyC9
Participant

I'm seeing the new email address show up under new subscribers.

 

But when I'm reviewing the lists I have setup I'm unable to find the new email address.

 

I'm wondering if new users signing up aren't being sent emails as I can't find them in any of the lists

 

 

1 REPLY 1
William_A
Moderator

Hello @ChrissyC9 ,

 

You can click an individual contact to view what lists it's currently a part of. Does changing the sorting of the Date Added column when viewing a particular list show the newly added contacts?

 

Is your website's form setup to add the contacts to any particular lists? If it's a signup form made through us, you should've been required to select at least one list before it could be activated.


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William A
Community & Social Media Support
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