Question for Chat Room

New Member

Question for Chat Room


I attempted to find out why I could not send an email with my new account but the chat box was unavailable.

Please help.

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CTCT Employee

Re: Question for Chat Room

Hello @PatriciaB148 ,


I apologize that you were able to chat with us about your account not allowing you send. I've taken a look and it looks like your trial has expired so you would need to upgrade to a paid account. Once you've done that you'll be able to send out emails again normally! Please let us know if you have additional questions about that process.

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