Question on automated emails

SOLVED
Go to solution
CaraK85
Occasional Participant

Hello all,

Is there a way to remove a contact from an automated campaign list at a certain point? Is there a trigger or an automated method of moving a contact off a list at the end of a campaign?

Thanks for your help!

1 ACCEPTED SOLUTION
Desi_B
Employee

-------------

August 12, 2020 Moderator's Note: This is an older accepted solution. In the current automation series builder, you have the ability to remove contacts from queues by removing them from the associated lists attached to the automated series.

-------------

 

Hey @CaraK85,

 

Thank you for reaching out to us! That is a great question and I'd be happy to help. So at this time, there isn't a way we can set up a timer that will remove a contact from a list apart from them unsubscribing. Everything else would have to be done manually. I apologize for the inconvenience! Please let us know if you have any other questions. 

 

Desi_B
Community & Social Media Support

If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Increase your profitability by integrating your email marketing and social media.  Download this guide and learn how you can achieve great results with email marketing and social media combined!

View solution in original post

3 REPLIES 3
Desi_B
Employee

-------------

August 12, 2020 Moderator's Note: This is an older accepted solution. In the current automation series builder, you have the ability to remove contacts from queues by removing them from the associated lists attached to the automated series.

-------------

 

Hey @CaraK85,

 

Thank you for reaching out to us! That is a great question and I'd be happy to help. So at this time, there isn't a way we can set up a timer that will remove a contact from a list apart from them unsubscribing. Everything else would have to be done manually. I apologize for the inconvenience! Please let us know if you have any other questions. 

 

Desi_B
Community & Social Media Support

If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Increase your profitability by integrating your email marketing and social media.  Download this guide and learn how you can achieve great results with email marketing and social media combined!
DebH016
Participant

@CaraK85 Did you find or devise a solution to this problem? I'm SHOCKED to discover that CC doesn't have this ability. It's thrown a huge wrinkle into our plan for email-driven sales.

Hello @DebH016 ,

 

The current automation editor should have the capability to remove contacts from an autoseries. You'd do this by removing the contact from any and all lists associated with the series (very last bit of this article).


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.
  • Support Tips

    Reporting Metrics

    "Authenticating your emails is the best way to ensure your emails achieve maximum deliverability. If you have your own domain, setting up self-authentication is especially important! " - Will

    See Article
    Avatar
  • Support Tips

    Call-To-Action Links

    "Target your most engaged contacts by creating a segment. Create a special offer or show your appreciation!" - Caitlin

    See Article
    Avatar
  • Support Tips

    Read Before You Send a Test Email

    "Did you know? You can send unlimited test emails to your verified email address, but only 50 in a 24-hour period to non-verified email addresses." - Nick

    See Article
    Avatar