RATE CHANGE?

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GlennS088
New Member
‎05-02-2017 02:54 PM
‎05-02-2017 02:54 PM

RATE CHANGE?

My rate has been $45 a month and this month it changed to $65 a month. I was not informed that this was going to happen. So why did it change?
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Gwendolyn_B
CTCT Employee
CTCT Employee
‎05-04-2017 01:33 PM
‎05-04-2017 01:33 PM

Re: RATE CHANGE?

Hi @GlennS088,

 

I apologize for any confusion with your billing amount. Please call in to our Billing team at the numbers listed here. They will be able to assist you further with any billing questions you have. They are available 8AM to 8PM EST Monday through Friday.

 

Gwendolyn B
Customer Engagement Specialist
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