We all started somewhere! Share your experience on the Get Advice: Let's Get Started Sweepstakes thread and be entered to win a $100 credit on your Constant Contact account.

RE: Scheduled campaign didn't send


RE: Scheduled campaign didn't send

We had a campaign scheduled to send at 6:30 a.m. this morning (screenshot of scheduled time taken because this is the second time this has happened). When I was prompted to check the campaign at 9 a.m. this morning, the email was in "draft" mode once again -- as if it had never been scheduled. 


Hello @BarbaraH8,


Thank you for reaching out to the Community! I do apologize that you campaign did not send out when it was supposed to. We haven't received any other reports of this happening yet. I do recommend calling your Internet Service Provider to check if they had an outage during the time your email was supposed to send.  That could have caused your email to not save and send. 

Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.