Community Home
Get Inspired
Learn & Grow
Support
Announcements
My Rewards

REGISTRATIONS NOT SHOWING UP IN SYSTEM AFTER PEOPLE REGISTER

A-Z
Participant
‎06-30-2022 03:26 PM
0 Votes
‎06-30-2022 03:26 PM
 
1 REPLY 1
Amanda_G
Employee
Employee
‎06-30-2022 07:05 PM
0 Votes
‎06-30-2022 07:05 PM

Hi @A-Z , 

 

I do apologize that you are running into this! It sounds like we may need some specific names and emails to troubleshoot this with our technical department.  To protect your contact's privacy, you will want to give our support team a call directly at 866-289-2101. They can be reached from Monday-Thursday: 6 a.m. - 8 p.m. MT or 8 a.m.- 10 p.m. ET, Friday: 6 a.m. - 7 p.m. MT or 8 a.m. - 9 p.m. ET and Saturday: 8 a.m. - 6 p.m. MT or 10 a.m. - 8 p.m. ET. Make sure to tell the automated system that you are calling about an Event to ensure you reach the correct department. 


Amanda G.
Community & Social Care
Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.

Support Tips

  • Avatar

    Support Tips

    Social Media

    "There's a multitude of ways to engage your audience through us using your social platforms - via ads, social post metrics, email links, and more! " - Will

    See Article
  • Avatar

    Support Tips

    Call-To-Action Links

    "Target your most engaged contacts by creating a segment. Create a special offer or show your appreciation!" - Caitlin

    See Article
  • Avatar

    Support Tips

    Welcome Your Audience

    "Greet new contacts with one or more automated Welcome Emails depending on their interests or your business goals." - Nick

    See Article