Re: After Sent Corrections

Occasional Participant

Re: After Sent Corrections

Second complaint today:  when I tried to send my first complaint, I was notified after I finished writing it that I "do not have

sufficient privileges" to submit a complaint.  What would it take?

3 REPLIES 3
Moderator

Hi @SusanC485,

 

I'm sorry about the issue you experienced. The notification you received typically comes up if you're not logged in to the Community when trying to post. Was this the post you received the message on? If you could share some more information on how you got to the Community page (for example: went directly to the site or navigated to the Community after logging in to your account) it would help us understand why the system might have given the error.

 

Thank you for coming to the Community!


Nick S.
Social Media & Content Manager

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
Occasional Participant

This was my fault.  I'm sorry I was snarky.  I don't know why I got a message saying my six month trial period

was over, but it wasn't true, so it confused me and when I tried to get onto my own site I couldn't.  It was frustrating.  It's resolved

now.  Thank you.   

Hello @SusanC485. No worries! I'm glad to hear that your issue has been resolved. Please let us know if we can assist you any further with your account. 


Caitlin M.
Community Manager
Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.