Hi there,


An invitation was sent to someone in 2018 and it still says awaiting confirmation. Is there any way I can re-send this invitation so they do not have to dig for it?


Hello @ICJAnews ,


The easiest method would be for them to sign back up through one of your sign up forms.


If they’re unable to get signed back up through a sign up form or through the resub email, you can request our Review team do a manual override of the unsubscription. You’ll need to get an email directly from the contact explicitly stating they want to be resubscribed. Then you’ll need to call into the Review team, and follow their processes from there.


Since there are a number of legal and Compliance-related elements to Confirm-Opt-In, we have to make sure one of these processes is followed.

William D
Community & Social Media Support

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