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Re: Social Sharing

BarbaraS0
Occasional Participant
‎10-31-2021 11:15 AM
‎10-31-2021 11:15 AM

Why does this keep happening. I chatted with someone the last time this happened and I thought we fixed it. Guess not! Here's a screen shot. My company is paying for a service that's not working! Screen Shot 2021-10-31 at 11.09.30 AM.png

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Amanda_G
Employee
Employee
‎11-10-2021 06:19 PM
‎11-10-2021 06:19 PM

Hi @BarbaraS0 , 

 

I certainly apologize that you are running into this issue. This does look to be a defect with the social posts that our engineering team is aware of, and they are working to fix. I will have them reach out to you with any updates or fixes for that issue. 

 

In the meantime, the workaround is to try creating a new post and share that. If you are still having trouble, try disconnecting and reconnecting the social account, and then try again.


Amanda G.
Community & Social Care
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