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Re: Spam Checker

Highlighted
Member

Re: Spam Checker

Hello,

Every time I send out my monthly email for my business, it says that there is "medium risk" for spam check and "HTML has a low ratio of text to image area". I have separate constant contact email templates for each magazine issue that I send. The Business Magazine and Home Magazine emails are almost identical, but yet the Home Magazine always says "medium risk" while Business says "Little or No Risk". How can I fix this? I don't see any major differences between the two.

 

Please let me know as soon as possible. Thanks.

1 REPLY 1
Highlighted
Employee

Re: Spam Checker

@homemag

 

Thank you for reaching out to the Community!

 

I am sorry to hear that your email is triggering the spam check.  I am not too why one of these emails is triggering this warning while the other is not. I have passed this along to our upper level technical support team. They are going to look further into this issue and follow up with you in a couple days. In the meantime, if this email is indeed going into spam when you send it, I would highly suggest reaching out to our review and deliverability team. Click Here for their contact information.

 

Thank you for using Constant Contact, have a great day!

 

Evan G.
Customer Engagement Specialist
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