Re-activating my account

Participant

Re-activating my account

I have had my account deactivated, which is disappointing. Have my databases and articles been removed? Will they be restored if I reactivate my account?

1 REPLY 1
Moderator

Hello @First-NameL66419 ,

 

We do retain your information for at least 120 days after cancellation. However accessing it may be limited until you pay to re-open the account. For further insight or additional questions I'd recommend contacting Billing directly for security purposes.


William D
Community & Social Media Support

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