Reactivate - Contacts Recovered?

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Occasional Organizer

Reactivate - Contacts Recovered?

Hello! I would like to reactivate my account and recover my contacts. I am wondering if my contacts still exist in my account as of 6/24/18? 

 

Thank you!

5 REPLIES 5
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CTCT Employee

Re: Reactivate - Contacts Recovered?

@natasham286

 

Thank you for reaching out to the Community! For account reactivation, you will want to reach out to our Billing team directly and see what information can be recovered. Click here for the available hours and contact information.

 

Please let us know if there is anything else we can do for you. Thank you and enjoy your weekend!


Taryn Leinweber
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

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New Member

Re: Reactivate - Contacts Recovered?

HI, I need to reactivate today. Do I just pay the $45.00 and all my contacts will be there? I can still log in

Cathy

CTCT Employee

Re: Reactivate - Contacts Recovered?

@CathyR25

 

Thank you for reaching out to the Community! I took a look at your account, and it appears you have already reactivated successfully. If you ever do cancel, your information is saved for 120 days in our system.

 

Please also let us know if there is anything else we can do for you. Thank you and enjoy your weekend!


Taryn Leinweber
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.
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Occasional Visitor

Re: Reactivate - Contacts Recovered?

Please reactivate my account fully.  I made no request to have it deactivated!

 

Sandy

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CTCT Employee

Re: Reactivate - Contacts Recovered?

Hello @SandraS9941,

It appears there is a temporary hold on the account. If you can please call us, our support department will help you to restore the account.


Timothy_G
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

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