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Reactivate - Contacts Recovered?

natasham286
Participant
‎06-23-2018 05:14 PM
‎06-23-2018 05:14 PM

Reactivate - Contacts Recovered?

Hello! I would like to reactivate my account and recover my contacts. I am wondering if my contacts still exist in my account as of 6/24/18? 

 

Thank you!

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0 Votes
5 REPLIES 5
Taryn_L
Employee
Employee
‎06-24-2018 01:13 PM
‎06-24-2018 01:13 PM

@natasham286

 

Thank you for reaching out to the Community! For account reactivation, you will want to reach out to our Billing team directly and see what information can be recovered. Click here for the available hours and contact information.

 

Please let us know if there is anything else we can do for you. Thank you and enjoy your weekend!


Taryn Leinweber
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

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0 Votes
CathyR25
Participant
‎07-29-2018 08:43 AM
‎07-29-2018 08:43 AM

HI, I need to reactivate today. Do I just pay the $45.00 and all my contacts will be there? I can still log in

Cathy

0 Votes
Taryn_L
Employee
Employee
In response to CathyR25
‎07-29-2018 12:46 PM
‎07-29-2018 12:46 PM

@CathyR25

 

Thank you for reaching out to the Community! I took a look at your account, and it appears you have already reactivated successfully. If you ever do cancel, your information is saved for 120 days in our system.

 

Please also let us know if there is anything else we can do for you. Thank you and enjoy your weekend!


Taryn Leinweber
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.
0 Votes
SandraS9941
Participant
‎03-02-2020 11:57 AM
‎03-02-2020 11:57 AM

Please reactivate my account fully.  I made no request to have it deactivated!

 

Sandy

0 Votes
Timothy_G
Employee
Employee
In response to SandraS9941
‎03-02-2020 07:51 PM
‎03-02-2020 07:51 PM

Hello @SandraS9941,

It appears there is a temporary hold on the account. If you can please call us, our support department will help you to restore the account.


Timothy_G
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

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0 Votes