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Reactivate account

JaneH280
Participant
‎08-28-2021 09:14 PM
‎08-28-2021 09:14 PM
My account was deactivated a few months ago. If i reactivate will it have all my previous emails? There were over 1,000. Thanks, Jane
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Caitlin_M
Administrator
Administrator
‎08-30-2021 09:23 AM
‎08-30-2021 09:23 AM

Hello @JaneH280. When an account is cancelled, we can only guarantee to store your account and data for 120 days post-cancellation. If it has not been that long since your account was cancelled, you should have access to your contacts and other data. 

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Caitlin M.
Community Manager
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