Reactivate my account after 7 years? is constan contact working in China?

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Occasional Visitor

Reactivate my account after 7 years? is constan contact working in China?

dear friends i living in Beijing China.  i had an account with constant contact until 2014,  since then i did not use or renew it.  my login and password is still working but then comes a message contact support......

how ever is it possible to deal direct with the support team?  can addresses been retrieved? whats the renewal ciosts?

 

i am in China and like to ask if constan contact is fully working here or is it blocked by Chinese gouvernement? does it only work with VPN or not at all?  befor i pay new membership i need be sure all is working.

 

thanks CH

1 REPLY 1
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Moderator

Re: Reactivate my account after 7 years? is constan contact working in China?

Hello @christianh13 ,

 

You should be able to work within the account in China. That said, an account that's been cancelled as long as yours has will not be accessible, and would be considered a dead account without any information in it. We do have international numbers for several different support channels - including Billing and Website Builder. If you need to speak with a Review agent at any point, we also have direct lines for them as well.


William D
Community & Social Media Support

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