Receiving a copy of the email campaign to my email address.

0 Votes

When I publish my campaign and send it out to my contacts, I add my email address to the list, but it does not come to my in box.  Please help me understand why and what I need to do in order to get the same email that my contacts are receiving.  



0 Votes

Hello @ElsieH8 ,


Here are some general best practices for deliverability.


Deliverability can have a lot of variables, from elements on our side, on your side, on the recipient's side, and in their email system company's side. It's also a generally good idea to set up additional authentication for your emails - whether that's through us if you have a free domain (e.g. Gmail, Yahoo, AOL, etc.) or via self-authentication if you have your own domain (such as through a business or other organization).


If you'd like to learn more about safelisting, and what it entails:


Safelisting domains in a security system


Safelisting email addresses in an email client or security system


If you're wanting more in-depth, specialized insight on your current deliverability, it'd be worth speaking with one of our Deliverability agents.

William A
Community & Social Media Support