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Recover contacts from email list

JaellaR
Participant

Recover contacts from email list

Hello, some of my email lists don't have contacts and I don't know what happened? Is there any way to recover them or see who or how did this action?

2 REPLIES 2
William_D
Moderator

Hello @JaellaR ,

 

There are a myriad of things that could've happened to contacts that were in those lists. If any manual actions were taken within the past week, you'd be able to see that reflected in the Activities section of the Contacts tab. Contacts may have also unsubscribed, changed their listings through the Update Profile link found in your emails' footers, etc. It's also entirely possible the lists were set up for specific automated functions (e.g. sign up form submissions, automation triggers, click segmentation, etc.), and none performed the actions necessary to be placed in them.


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William D
Community & Social Media Support
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Is there any way to recover the contacts from email list? I have some email lists without contacts and I need to recover the contacts list for this email list.