The Community is hosting an End of Summer sweepstakes! Participants must complete tasks to earn tickets that will enter them with a chance to win a free year of Constant Contact and other great prizes!*
*No Purchase Necessary. For Official Rules, visit here. Constant Contact’s End of Summer 2020 Sweepstakes ends on October, 20, 2020 at 11:50 PM EST.

Recover contacts from email list

Highlighted
Member

Recover contacts from email list

Hello, some of my email lists don't have contacts and I don't know what happened? Is there any way to recover them or see who or how did this action?

2 REPLIES 2
Highlighted
Moderator

Re: Recover contacts from email list

Hello @JaellaR ,

 

There are a myriad of things that could've happened to contacts that were in those lists. If any manual actions were taken within the past week, you'd be able to see that reflected in the Activities section of the Contacts tab. Contacts may have also unsubscribed, changed their listings through the Update Profile link found in your emails' footers, etc. It's also entirely possible the lists were set up for specific automated functions (e.g. sign up form submissions, automation triggers, click segmentation, etc.), and none performed the actions necessary to be placed in them.


William D
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.
Highlighted
Member

Recover contacts from email list

Is there any way to recover the contacts from email list? I have some email lists without contacts and I need to recover the contacts list for this email list.

Constant Contact 2020 End of Summer Community Sweepstakes!

The Constant Contact User Community is hosting a sweepstakes. The more you participate, the more chances you have to win! Read on to learn more...

Read More
Featured