Recreate a Legacy Second-Generation Email with the Third-Generation Editor

HallmarkHealthPHOInc
Occasional Participant

Recreate a Legacy Second-Generation Email with the Third-Generation Editor

Hi.  I am working on my department's monthly newsletter.  I just realized that I cannot copy my newsletter from legacy and now have to use the third generation editor.  I have been trying for hours now and it seems like I have to literally recreate EVERYTHING on my newsletter.  Monthly I just copy it over and delete/add blocks as needed but for the most part it's simple because I just edit the blocks to our monthly specifications. This will take me HOURS to recreate from scratch - please tell me I do not have to do this!!! :frown:

5 REPLIES 5
Zoe_H
Employee

Hello @HallmarkHealthPHOInc,

 

Thank you for reaching out to the Community! Every time you copy an email created in the legacy editor, the HTML code behind that email continues to build until it starts to cause display issues. While things might be working fine today, in a few weeks or months of copying that template, you might start to notice that things aren't displaying correctly in email clients, maybe things aren't dragging around your template as smoothly, or maybe even receive a few error messages. Emails created with the legacy editor also may not display properly on mobile devices. Because it's becoming increasingly more popular to view emails on-the-go, all the email templates in our third-generation editor are mobile-responsive, ensuring your emails look great on any device. For these reasons, we've made the decision to turn off the ability to copy older, outdated email templates. Click here to see how to get a head start in recreating your email! Thanks. 


Zoe H.
Community & Social Media Support

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You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
HallmarkHealthPHOInc
Occasional Participant

NO Zoe,

 

That didn't answer my question at all.  The "answer" you provided is what I've already read.  What I need help is creating my newsletter with the content from previous newsletters so I don't have to recreate the wheel.  I need to know how to start off as our first section also contained links to each feature in the newsletter - so the reader could just click on the link and go right to the blurb instead of scrolling the entire newsletter. These are the answers I need  - not the reasoning why legacy emails are now incapable of being copied.

Hello @HallmarkHealthPHOInc,

 

Unfortunately, due to anchor links not being mobile responsive, we don't have the option to use them anymore. You can always copy and paste content from one past newsletter to the new one or you can also give our support team a call about getting Professional Services done so your formatting can be the same as it was before. 


Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
hebprm
Occasional Participant

Same problem here, and reading between the lines, there's no elegant solution. The system changed, we didn't get a heads-up email for whatever reason, and now I'll be working late with Constant Contact instead of starting my long weekend -- neat.

@hebprm 

I apologize if the change in the editor was a surprise. It was our intention to alert the account owner that the change was coming. My apologies if that email did not happen.

If you'd like some live, one-on-one guidance and screensharing, our friendly phone support staff would be happy to assist you while you make the transition. They can also collect info on what template(s) you'd like to have transposed into the current editor, or get an order written up if you'd like a wholly different, branded template created.

Or if you find a particular section difficult to recreate, we do have an article that goes of some of the differences and similarities between the two editors.



Mary S.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.