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Redeeming Tickets and MFA issue

StacyG9
Participant
‎03-28-2023 09:17 AM
‎03-28-2023 09:17 AM
I want to use this to take tickets at an event for several hundred attendees... every time I scan their QR code it takes me to the Constant Contact log-in page and requires Multi Factor Authentication which is a huge waste of time for me and the ticket-holder. Is there a work-around for this?
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1 REPLY 1
Caitlin_M
Administrator
Administrator
‎03-28-2023 02:14 PM
‎03-28-2023 02:14 PM

Hi @StacyG9. When the QR code for a ticket is scanned, you will need to access your account in order for the ticket to show as redeemed. Are you closing your browser once the ticket is redeemed?

As a note, we do not allow for MFA to be turned off at any time for accounts.

--

Caitlin M.
Community Manager
0 Votes
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