Redirected to payment page when login

user101380
Participant

Redirected to payment page when login

Hello,

I keep being redirected to the payment page when I login.

I have already created my account, done a campaign and bulk email earlier today. I can't access my dashboard anymore.

Is there a problem with this service?

Thanks for your help.

Regards,

Lorna

1 REPLY 1
Frankie_P
Moderator

Hi @user101380 

 

I apologize for the experience you're having with your account! Are you not seeing an X or a way to close out this pop-up? Are you having this same experience in more than one browser or even a private/incognito window? I have taken a look at your account and can see you are still under our free trial period. Have you tried upgrading your account to a paid account to stop this pop-up for appearing?


Frankie.P
Community & Social Media Support

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