The Community is hosting an End of Summer sweepstakes! Participants must complete tasks to earn tickets that will enter them with a chance to win a free year of Constant Contact and other great prizes!*
*No Purchase Necessary. For Official Rules, visit here. Constant Contact’s End of Summer 2020 Sweepstakes ends on October, 20, 2020 at 11:50 PM EST.

Redirected to payment page when login

Highlighted
Occasional Visitor

Redirected to payment page when login

Hello,

I keep being redirected to the payment page when I login.

I have already created my account, done a campaign and bulk email earlier today. I can't access my dashboard anymore.

Is there a problem with this service?

Thanks for your help.

Regards,

Lorna

Tags (2)
1 REPLY 1
Highlighted
Moderator

Re: Redirected to payment page when login

Hi @user101380 

 

I apologize for the experience you're having with your account! Are you not seeing an X or a way to close out this pop-up? Are you having this same experience in more than one browser or even a private/incognito window? I have taken a look at your account and can see you are still under our free trial period. Have you tried upgrading your account to a paid account to stop this pop-up for appearing?


Frankie.P
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
Constant Contact 2020 End of Summer Community Sweepstakes!

The Constant Contact User Community is hosting a sweepstakes. The more you participate, the more chances you have to win! Read on to learn more...

Read More
Featured