You can upgrade or downgrade within Plans & Pricing.
I had reached just over 500 contacts, and my plan automatically jumped from 1-500 contacts to 501-2500 contacts, changing my rate from $20/mth to $45/mth. I deleted some of the duplicates who had multiple email addresses for the same person, and now I'm back down in the 400's. But my plan still says 501-2500 and I am unable to go back to the basic 0-500 plan.
How do I get my original 0-500 plan back?
Thank you for reaching out to the Constant Contact Community. I hope you are having a great weekend.
That's a great question. Our Billing Team will need to adjust your tier back down so that your billing will adjust. If you reach out to them during normal business hours they will get it taken care of for you straight away. In the meantime, please feel free to reach out to us here if you need further assistance.
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