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Refund

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Regular Visitor

Refund

Reference user name: The purpose of this letter is to request the reimbursement of the amount of  representing 8 months monthly fee charged to my account ending. Your customer services department has suspended my account since April 26 for review. But your billing department was charging my bank account for a services your company stopped rendering, until today. My account is now cancelled starting december 28, 2018. I am requesting a refund of the money your company abusively collected after unilaterally deciding to stop services me. it is unfair to receive payment for services your can't render. Copy of this email will be sent to consumer's protection agency. Looking forward to hearing from you promptly Angelle Kwemo

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Employee

Re: Refund

Hello @PeweleT

 

Thank you for reaching out in the Community. I'm sorry to hear that you've had a negative experience and have scheduled your account to be canceled. Due to account security reasons, you will need to make this request by contacting our billing team at the hours and times listed. 

 

Thank you,


Alex S.
Community & Social Media Support

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Constant Contact 2020 End of Summer Community Sweepstakes!

The Constant Contact User Community is hosting a sweepstakes. The more you participate, the more chances you have to win! Read on to learn more...

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