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user252393 · ‎05-09-2020

Hi, every time I login to my new demo Constant Contact account, I'm prompted to complete my payment details in order to proceed. Great, I then enter my payment details and click accept terms and conditions. There is no next page, the page stays on the payment details page. Hence, I am unable to sign up for Constant Contact. Please can you kindly assist or advise on whether or not I should choose an alternate email service!

Adrienne_B · ‎05-11-2020

Hi @user252393

Thank you for reaching out to the Constant Contact Community. My name is Adrienne and it's my pleasure to assist you today.

I'm sorry for the issue you are encountering with the payment screen. Can you please send us a screenshot of the error you are encountering, your username that you are attempting to sign up with, any other information you think we may need, as well as a reference to this post to social_support(at)constantcontact(dot)com and we will be happy to look into this problem.

Thank you for choosing Constant Contact. I hope you have a nice day!

Adrienne B.
Community & Social Media Support

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