Registration export

ShawnaA19
Participant

Registration export

when I download my registration list to CSV it doesn't include all the data I asked for on my registration form. I can't see the registration type and the additional fields I added. This should be part of the download.
1 REPLY 1
William_D
Moderator

Hello @ShawnaA19 ,

 

When exporting your registrants, are you going to the registration list and clicking the "Download CSV" link above it? That will only provide the most basic info - mainly meant for checking in and similar quick functions. 

 

For a full report of your registrants, including responses to different questions in the form, go to the Reporting sub-tab of your Event (next to the Dashboard sub-tab), and select the blue Export Report button. You can select the Full Report option, or Custom Report if you only want specific details. I was able to download the Full Report and see all registrants' details without any issues when using that option, though I did obviously have to expand the columns' widths to accommodate all the info in the cells. Are you not seeing all your registrants' info when doing the Full Report?


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William D
Community & Social Media Support
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