Registration page does not open with link

[MelissaM8701]

Hello everyone,

It's been a few days we've had this problem.

When we send the registration page link to our customers, they cannot access it (I can from my computer with no problem).

The page opens and closes right away. 4 or 5 people called us and have the same problem. Other people probably have the same problem but don't call.

Any idea where it might come from?

Thank you,

Melissa

[Taryn_L]

@MelissaM8701

Thank you for reaching out to the Community! I'm sorry to hear your contacts are unable to register for your event. I understand how important it is for event registration to be a smooth process.

I definitely would like to take a look into this issue for you. Please email us at social_support(at)constantcontact(dot)com with your username, the name of your event campaign, error messages received (if any) and a reference to this post and we will investigate further!