Remove the Constant Contact logo from campaign footer

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ScottW6976
Campaign Contributor

I need someone to remove it from my emails. I understand that it can't be removed by me for some reason. Please do so immediately. 

 

If you have any questions, simply email them to my account and I will respond quickly. 

 

Thanks.

1 ACCEPTED SOLUTION
David_J
Employee

UPDATED: March 2018

 

Many of the elements in the footer are required by law, including the ability for recipients to unsubscribe from your newsletter, so we are  not able to remove the entire footer from your emails.

 

If you are looking to remove the Constant Contact logo from the footer of your email, this is something that can be done very quickly at no cost to you if you are a paying customer. If this is the customization that you are referring to, call our support line and one of our support representatives will be able to assist you with this.

 

If you need further customization of the footer, our custom services team can work with you to make a custom footer. This is not a free service and costs $99. If this is something you are interested in please let us know and I would be happy to have our custom services team get in touch with you regarding this.

 

Please let us know if you have any other questions. Thanks.

David J

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Top Answer
David_J
Employee

UPDATED: March 2018

 

Many of the elements in the footer are required by law, including the ability for recipients to unsubscribe from your newsletter, so we are  not able to remove the entire footer from your emails.

 

If you are looking to remove the Constant Contact logo from the footer of your email, this is something that can be done very quickly at no cost to you if you are a paying customer. If this is the customization that you are referring to, call our support line and one of our support representatives will be able to assist you with this.

 

If you need further customization of the footer, our custom services team can work with you to make a custom footer. This is not a free service and costs $99. If this is something you are interested in please let us know and I would be happy to have our custom services team get in touch with you regarding this.

 

Please let us know if you have any other questions. Thanks.


1,332 REPLIES 1,332
MattB797
Rookie
0 Votes

can you please remove the constant contact footer from my emails. Thank you

Hannah_M
Moderator
0 Votes

Hi Matt, 

I've removed the logo from the footer for you. Please log out and back into your account to see the change!

 

Hannah M.
Community and Social Media Support

If you find my post helpful, and it answers your question, please mark it as an Accepted Solution

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ChungAsip
Campaign Contributor
0 Votes

Hello Constant Contacts support team, I am also interested in getting the logo "Trusted email from constant contact" removed from the emails. We are a paid customer and you have my authorization to remove it and to access the account.

Hannah_M
Moderator

Hi ChungA8,

You are all set, the logo has been removed. Please log out and back in to your account to see the change.

 

Thanks,

Hannah M.
Community and Social Media Support

If you find my post helpful, and it answers your question, please mark it as an Accepted Solution

Are you on Twitter? Follow me here!
ChungAsip
Campaign Contributor
0 Votes

Thanks you so much Hannah_M

JonathanC3
Rookie
0 Votes

Hi, I am an paid customer, and I would like to the constant contact icon removed from my footers. Thank you! 

Marissa_R
Marketing Legend

Hi Jonathan,

 

I have removed our logo for you.

 

Next time you log in, you'll see it has been removed.

 

Thanks!

CurtisD56
Rookie
0 Votes

I would like the Constant Contact  logo in the footer removed from my emails.  Thank You.

RosalindM.
Marketing Legend
0 Votes

Sure Curtis! I took that off for you.

Rosalind Morville
gfrecipes
Campaign Contributor
0 Votes

Please remove the CC ad from my site as well. 

 

Thanks!

AlbertL93
Employee
0 Votes
Hello,
 
I have removed the logo and 'try it free' branding from the emails in your account and it will not appear in any of your communications going forward. If you are logged into the account now, then you will need to sign out of your account and log back in to see the changes take effect. 
 
Thank you,

Albert L.
Customer Engagement Specialist 
Constant Contact Customer Care
 
gfrecipes
Campaign Contributor
0 Votes

Thank you so much for the fast service! Now I will be able to refer one of my clients to you.

MattJ766
Rookie
0 Votes

Hello,

 

We would also like the Constant Constant logo removed from our e-mails. We are a paying account, and CC support does have permission to access our account.

 

Thank you, and just let me know if you need any other information.

Marissa_R
Marketing Legend
0 Votes

Hi Matt,

 

You're all set! It's been removed!

 

Thanks!

VANESSAL772
Rookie
0 Votes

Hi There,

 

I would like to remove "Trusted email from constant contact" from out footer. I'm a paying customer and you have full permission to enter to the account.

 

Thank You

Juan_R_1
Employee
0 Votes

Hello Vanessa,

 

Thanks for your post. I have successfully removed our logo.

 

Please let us know if you have any further questions.

Juan Ramirez
Social Support and Community
If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution"
AaronA07
Rookie
0 Votes

Can you remove this from our message bodies as well?

 

Thanks!

 

You have authorization to access my account.

Anna_N
Employee
0 Votes

Hi AaronA07,

 

You are all set. I have now removed the Constant Contact logo from your email footer. If you still see it there, please log out and log back in and the email should be successfully updated. Have a great day!

Anna Navarro
Social Support and Community
If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution"
DamienT2
Rookie
0 Votes

Good day from France,

 

Is it possible to remove the logo "trusted with CC" on my account, please ? I'm a paid user.


Thanks in advance !

 

Regards.

Anna_N
Employee
0 Votes

Hi Damien,

 

You are all set. I have now removed the logo from your email footer and you should see this reflected in your account right away. Thanks!

Anna Navarro
Social Support and Community
If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution"
DamienT2
Rookie
0 Votes

Thanks a lot Anna, it's all good !

MarkK7463
Campaign Expert
0 Votes

I would appreciate it if you removed the constant contact logo from the footer of my emails.

 

Thanks,

Hannah_M
Moderator

Hi Mark,

Unfortunately we are unable to remove the logo from your footers until you are working in a paid account. I see that the account is in trial currently. If you decide to purchase in the future just let us know and we can take care of the logo for you!

Hannah M.
Community and Social Media Support

If you find my post helpful, and it answers your question, please mark it as an Accepted Solution

Are you on Twitter? Follow me here!
MichelleF209
Rookie
0 Votes

Hi, I am a paying customer and I'd love to have "Trust email from Constant Contact" revomed. Can anyone help me with this? 

Melissa_M
Employee
0 Votes

Hi Michelle!

 

Thanks so much for posting in the community! I have removed the Constant Contact logo from your footer. It will no longer show up in any emails you have already created or future emails!

Melissa M
Community and Social Support Intern

If you find my post helpful and it answers your question, please mark it as an "Accepted Solution"
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