Solved: Re: Email footer - Page 40 - Constant Contact Community

ScottW6976 · ‎08-27-2014

I need someone to remove it from my emails. I understand that it can't be removed by me for some reason. Please do so immediately.

If you have any questions, simply email them to my account and I will respond quickly.

Thanks.

David_J · ‎05-06-2010

UPDATED: March 2018

Many of the elements in the footer are required by law, including the ability for recipients to unsubscribe from your newsletter, so we are not able to remove the entire footer from your emails.

If you are looking to remove the Constant Contact logo from the footer of your email, this is something that can be done very quickly at no cost to you if you are a paying customer. If this is the customization that you are referring to, call our support line and one of our support representatives will be able to assist you with this.

If you need further customization of the footer, our custom services team can work with you to make a custom footer. This is not a free service and costs $99. If this is something you are interested in please let us know and I would be happy to have our custom services team get in touch with you regarding this.

Please let us know if you have any other questions. Thanks.

David J

View solution in original post

Aaron_H · ‎03-16-2018

Hello @AshleyC909,

Thank you for coming into the community! I took a look at your account, and it appears that you may have contacted us through another means and had that logo removed. If you're still seeing it in the footer, then just log out, and log back in to see the change.

Aaron_H
Community & Social Media Support

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You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.

REVG · ‎03-27-2018

Hi - please remove the COnstant COntact logo from the footer of my account - thanks!

Lucas_D · ‎03-27-2018

Hi @REVG,

Thank you for reaching out to us through the Community. I have successfully removed the Constant Contact logo from the bottom of your footer. You might have to log out and log back in to see the changes. Let us know if you need assistance with anything else.

Lucas_D
Community & Social Media Support

If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Increase your profitability by integrating your email marketing and social media. Download this guide and learn how you can achieve great results with email marketing

StephanieL142 · ‎01-16-2017

Hello,

I just joined as a paying customer and would like the email footer removed before I send out my first campaign.

Thank you,

Stephanie

Nick_S · ‎01-16-2017

Hello @StephanieL142,

Congratulations on joining Constant Contact and welcome to the Community! I reviewed your account and I saw you already reached out to someone from our Chat support to assist you with this. I can confirm the logo has been removed.

Please let us know if there is anything else we can do to help.

Nick S.
Social Media & Content Manager

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.

DanS8400 · ‎04-10-2017

Please remove the logo from the bottom of my emails as well.

Caitlin_M · ‎04-10-2017

Hi @DanS8400. I have removed the logo from your footer. All current drafts and future emails will not have the Constant Contact logo in the footer.

--

Caitlin M.
Community Manager

DwightP75 · ‎04-10-2017

Please remove the Constant Contact logo from our account as we are a paid customer. Thank you.

Caitlin_M · ‎04-11-2017

Hi @DwightP75! The Constant Contact logo has been removed from your footer. You may have to log out of the account and log back in to see this change.

--

Caitlin M.
Community Manager

GaryJohnM · ‎04-23-2017

I'd like the constant contact logo and try it for free removed, my account is a paid membership.

Thank you.

Hayley_L · ‎04-23-2017

Hey @GaryJohnM,

Thank you for your response here on the Community. I took a look at your account and was able to remove the Constant Contact footer from your account. You may need to log out and back in again to see the update. Please let us know if you have any other questions!

Hayley L
Community & Social Media Support

If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Mary_Jurek_Design_Inc. · ‎05-09-2017

We are a Paying Account. Could you find the time to remove the Constant Contact logo from the footer.

Thank You,

MJD

Brownswiss · ‎05-12-2017

Hello constant contact - I would like the CC logo and trial language removed from my footers. Assitance would be greatly appreciated.

Evan_G · ‎05-12-2017

@Brownswiss

Thank you for reaching out! I have gone ahead and removed the Constant Contact logo and branding from your footer. Please log out of you account and log back in for this change to take effect. In the meantime, please let us know if you have additional questions.

Have a great weekend!

Evan G.
Customer Engagement Specialist
If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Increase your profitability by integrating your email marketing and social media. Download this guide and learn how you can achieve great results with email marketing and social media combined!

Brownswiss · ‎05-15-2017

Thank you, Evan!

Hayley_L · ‎05-15-2017

Hello @Brownswiss,

We are happy to help. Let us know if theres anything else we could assist you with. Have a nice day!

Hayley L
Community & Social Media Support

If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

First-NameL06739 · ‎11-19-2017

I'm a paying customer and want this removing, surely there should be a way of doing this ourselves in the back end. Thanks

Taryn_L · ‎11-19-2017

@First-NameL06739

Thank you for reaching out to the Community! I have removed the logo from your footer for you. This is something we have to remove on our back end and isn't available customer facing. I do apologize for the inconvenience. You can find some additional information on removing the logo by clicking here. Going forward, you should be all set. You may need to log out of your account and back in to see the logo has been removed. In the meantime, if you have any further questions please feel free to reach out to us here. We are always happy to assist you in any way we can. Enjoy the rest of your weekend!

Taryn Leinweber
Community & Social Media Support

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GetBackInc · ‎12-13-2017

Hi, We would like to remove the constant contact footer from our emails, any help appreciated, thank you

Caitlin_M · ‎12-14-2017

Hello @GetBackInc. Since you are a paying customer, I was able to remove the Constant Contact logo from the footer of your emails. You may have to log out of your account and log back in to see this change. All current drafts and future emails will no longer have the logo in the footer.

--

Caitlin M.
Community Manager

DavidH306 · ‎04-17-2018

Please remove Contant Contact Try it free today from e-mail footer. Thank you.

- David

Intercorp

Remove the Constant Contact logo from campaign footer

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