Remove the Constant Contact logo from campaign footer

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ScottW6976
Occasional Participant

I need someone to remove it from my emails. I understand that it can't be removed by me for some reason. Please do so immediately. 

 

If you have any questions, simply email them to my account and I will respond quickly. 

 

Thanks.

1 ACCEPTED SOLUTION
David_J
Employee

UPDATED: March 2018

 

Many of the elements in the footer are required by law, including the ability for recipients to unsubscribe from your newsletter, so we are  not able to remove the entire footer from your emails.

 

If you are looking to remove the Constant Contact logo from the footer of your email, this is something that can be done very quickly at no cost to you if you are a paying customer. If this is the customization that you are referring to, call our support line and one of our support representatives will be able to assist you with this.

 

If you need further customization of the footer, our custom services team can work with you to make a custom footer. This is not a free service and costs $99. If this is something you are interested in please let us know and I would be happy to have our custom services team get in touch with you regarding this.

 

Please let us know if you have any other questions. Thanks.

David J

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Top Answer
David_J
Employee

UPDATED: March 2018

 

Many of the elements in the footer are required by law, including the ability for recipients to unsubscribe from your newsletter, so we are  not able to remove the entire footer from your emails.

 

If you are looking to remove the Constant Contact logo from the footer of your email, this is something that can be done very quickly at no cost to you if you are a paying customer. If this is the customization that you are referring to, call our support line and one of our support representatives will be able to assist you with this.

 

If you need further customization of the footer, our custom services team can work with you to make a custom footer. This is not a free service and costs $99. If this is something you are interested in please let us know and I would be happy to have our custom services team get in touch with you regarding this.

 

Please let us know if you have any other questions. Thanks.


1,309 REPLIES 1,309
RobT8089
Occasional Participant
Click to see more
Hello
I would like to get the logo removed from my account as well - I'm cool with the other info, but on e-mails especially on mobile it is a HUGE logo and it distracting as hell. 

Hello @RobT8089. I have removed the Constant Contact logo from your footer. All current drafts and future emails will no longer have the logo at the bottom of the email. 

--

Caitlin M.
Community Manager
FormulaG
Occasional Participant

You've started automatically including your Constant Contact logo at the bottom of emails with a "Try It Free" link. I am not happy about this and if you don't stop this new practice, I will be cancelling my service and going with another provider. Kindly remove this logo ASAP.

Hello @FormulaG. I have removed the Constant Contact logo from your footer. All current drafts and future campaigns will no longer have the logo in it. You may have to log out and log back in in order to see this. 

 

I also saw that you had emailed us to ask us to remove the logo. I have solved this case as well so there will be no additional replies from our support team

--

Caitlin M.
Community Manager
CorrinM8
Participant

How do you remove the constant contact logo from the bottom of emails?? 

Hello @CorrinM8. I have removed the Constant Contact logo from the footer. All current drafts and future emails will not have this logo in the footer. 

--

Caitlin M.
Community Manager
IBI_Magazine
Participant

Can you please remove the Constant Contact Logo for our e-blasts?

Thank you.

Hello @IBI_Magazine,

 

I reviewed your account and it looks like you called in and spoke with one of our support agents. I can confirm the logo has been removed from your footer. If there is anything else we can help you with please let us know!


Nick S.
Social Media & Content Manager

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
LPMarketing2N
Occasional Participant

Hello,

 

Can someone please remove the Constant Contact signature from my footer as well?

Thank you!

Alina

Hello @LPMarketing2N,

 

I have removed the logo from your footer. If you are logged in and still see it I recommend logging out and/or shutting the browser down completely and then re-opening and it should be gone. Please let us know if there is anything else we can do to help.


Nick S.
Social Media & Content Manager

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
LloydD94
Participant

Please remove the Constant Contact logo from my paid email account pages.
lloyd@fineartandgraphics.com

 

Hello @LloydD94,

 

I have removed the CTCT logo from the footer of your emails, thank you for reaching out to us. Have a great day!

Brandon A.
Community & Social Media Support

If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Increase your profitability by integrating your email marketing and social media. Download this guide and learn how you can achieve great results with email marketing and social media combined!
First-NameL99980
Participant

I want to remove the logo from my emails footer as well.

Hi @First-NameL99980,

 

I checked your account and it looks like you recently called in and spoke with one of our Customer Support representatives. I can verify the Constant Contant logo has been removed. Please let us know if you need any further assistance.


Nichelle M
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.
VFA
Participant

Please remove the 'constant contact' logo and "try it free today" line from my account as well. Thank you.

Hi @VFA,

 

At your request, the Constant Contact logo has been removed. If you still see the logo and are currently logged into your account, you may need to log out and back in, and/or close the web browser and re-launch it. Please let us know if you need any further assistance.


Nichelle M
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.
MelissaJ1971
Occasional Participant

Can someone tell me how to remove the logo in the footer of a newsletter template?

 

Thanks!

Hello @MelissaJ1971. I have removed the Constant Contact logo from your footer. You may have to log out of the account and log back in in order to see this change. All drafts and future campaigns sent out from your account will no longer have the logo. 

--

Caitlin M.
Community Manager
AnhL94
Participant

Hi, please remove the "Constant Contact" logo from the footer of my emails as well. Thank you!

Hello @AnhL94. I have removed the Constant Contact logo from your footer. All current drafts and future campaigns will no longer have the logo in it. 

--

Caitlin M.
Community Manager
DeniseJ36
Participant

Please remove the Constant Contact logo from the footer of our emails as well. Thank you!

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