Remove the Constant Contact logo from campaign footer

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ScottW6976
Occasional Participant

I need someone to remove it from my emails. I understand that it can't be removed by me for some reason. Please do so immediately. 

 

If you have any questions, simply email them to my account and I will respond quickly. 

 

Thanks.

1 ACCEPTED SOLUTION
David_J
Employee

UPDATED: March 2018

 

Many of the elements in the footer are required by law, including the ability for recipients to unsubscribe from your newsletter, so we are  not able to remove the entire footer from your emails.

 

If you are looking to remove the Constant Contact logo from the footer of your email, this is something that can be done very quickly at no cost to you if you are a paying customer. If this is the customization that you are referring to, call our support line and one of our support representatives will be able to assist you with this.

 

If you need further customization of the footer, our custom services team can work with you to make a custom footer. This is not a free service and costs $99. If this is something you are interested in please let us know and I would be happy to have our custom services team get in touch with you regarding this.

 

Please let us know if you have any other questions. Thanks.

David J

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Top Answer
David_J
Employee

UPDATED: March 2018

 

Many of the elements in the footer are required by law, including the ability for recipients to unsubscribe from your newsletter, so we are  not able to remove the entire footer from your emails.

 

If you are looking to remove the Constant Contact logo from the footer of your email, this is something that can be done very quickly at no cost to you if you are a paying customer. If this is the customization that you are referring to, call our support line and one of our support representatives will be able to assist you with this.

 

If you need further customization of the footer, our custom services team can work with you to make a custom footer. This is not a free service and costs $99. If this is something you are interested in please let us know and I would be happy to have our custom services team get in touch with you regarding this.

 

Please let us know if you have any other questions. Thanks.


1,307 REPLIES 1,307

Hello @AureliaS8,

 

I reviewed your account and I do see you reached out to our support team and they were able to remove the logo for you as well as explain how to add your own logo through our branded footer service. Please let us know if there is anything else we can do for you!


Nick S.
Social Media & Content Manager

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
AmirC9
Occasional Participant

Everything is fine now!

Thank you for your support! 

ManuelD85
Participant
I am paying for the service and I do not want the Constant Contact logo to appear and unless there is the text "Try iy free today". Please tell me how to delete it.

Hello @ManuelD85,

 

Thank you for reaching out. I have removed the Constant Contact logo from the footer of your emails. If you log out of the account and then log back in, the logo will no longer appear in the footer of any email. This is something we only have access to do internally, but we are happy to help!

Jonathan Rich
Community & Social Media Support

If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Increase your profitability by integrating your email marketing and social media. Download this guide and learn how you can achieve great results with email marketing and social media combined!
NewLifeW97
Participant

 Hi, Please help us remove the Constant Contact logo in footers. Thanks a lot

Hello @NewLifeW97,

 

Thank you for reaching out. I have removed the Constant Contact logo from the footer of your emails. If you log out of the account and then log back in, the logo will no longer appear in the footer of any email.

Jonathan Rich
Community & Social Media Support

If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Increase your profitability by integrating your email marketing and social media. Download this guide and learn how you can achieve great results with email marketing and social media combined!
CrissyB4
Participant

please remove the logo from our account as well. my account is under .  Thank you

Hello @CrissyB4,

 

Thank you for reaching out. I have removed the Constant Contact logo from the footer of your emails. If you log out of the account and then log back in, the logo will no longer appear in the footer of any email.

Jonathan Rich
Community & Social Media Support

If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Increase your profitability by integrating your email marketing and social media. Download this guide and learn how you can achieve great results with email marketing and social media combined!
JoanS7
Participant

Please remove the logo from our account, we have been paying customers for a long time.

Hello @JoanS7,

 

It looks like you spoke with one our representatives via chat support, after posting here. But, I wanted to post here just in case. We have removed the Constant Contact logo from the footer of your emails. If you log out of the account and then log back in, the logo will no longer appear in the footer of any email.

Jonathan Rich
Community & Social Media Support

If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Increase your profitability by integrating your email marketing and social media. Download this guide and learn how you can achieve great results with email marketing and social media combined!
DMACC
Regular Participant

Can you please remove the logo from the footer of all my emails as well? 

Hello @DMACC,

 

Thank you for reaching out to the Community. I have removed the Constant Contact logo from the footer of your emails. You might have to log out and log back in for the change to take effect.


Nick S.
Social Media & Content Manager

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
DMACC
Regular Participant

Thank you.

DPTech
Participant

Hi,

 

Could you remove the Constant Contact Logo from my footer!

 

Thank you

@DPTech I was able to remove the Constant Contact logo from the footer of your emails. Any future emails you make or send will no longer have that logo.

Alan F.
Community and Social Media Support
If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Increase your profitability by integrating your email marketing and social media. Download this guide and learn how you can achieve great results with email marketing and social media combined!

NickiD
Participant

This post is marked as solved (not really) and the other one with the same subject is closed ...

 

Please remove the Constant Contact logo form my accout. It is a commercial account.

 

Thank you

Hello @NickiD. I have removed the Constant Contact logo from your footer. You may have to log out and log back in in order to see this. Any current drafts and future campaigns will not have the logo in the footer. 

--

Caitlin M.
Community Manager
EdwardA4
Occasional Participant

 Please remove your logo from our emails. Thank you

Hi @EdwardA4,

 

The Constant Contact logo has been removed from the footer of your email campaigns. You may need to log out and log back into your account for the change to take effect.


Nichelle M
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.
ChrisM690
Participant

Please remove the logo from my emails as well. 

 

McLarry Fine Art

Hello @ChrisM690. I see that you did chat with one of our Support agents and they were able to remove the logo from your footer already. Please let us know if you need any further assistance. 

--

Caitlin M.
Community Manager
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